VMware Engineer - Cloudhelix

UK - Technical · Edinburgh, Edinburgh, City of
Department UK - Technical
Employment Type Full-Time

About the Company

In January 2020, Cloudhelix (www.cloudhelix.io) became part of the Ekco (www.ek.co) group, with colleagues and subsidiaries now located across UK, Ireland, and Netherlands. Cloudhelix is a boutique UK cloud service provider, we specialise in enabling companies to progress along the path of cloud maturity while driving better outcomes from our customers’ existing technology investments.


Our ability to deliver flexible infrastructures utilising both private and public cloud technologies coupled with our responsive, agile, and above-all hugely capable technical teams is why our customers choose us above larger, slower-moving competitors and our innovative Transformation-as-a-Service approach separates us from other competitors. Services range from traditional VMware-based infrastructure; Backup & DR, to public cloud management with AWS, Azure, and Google; as well as newer PaaS & Dev-Ops and Containerisation services.


We are currently searching for a talented VMware Engineer to join our dynamic and growing technical team based in Edinburgh.


Responsibilities and Duties

Customer Support

Cloudhelix provide managed cloud and network services, and our ability to provide responsive, agile, and above-all intelligent support is why our customers choose us above larger, slower-moving competitors. As a VMware Engineer one of your primary responsibilities is to respond to customer support enquiries, tickets, and change requests.


Infrastructure Support

Another reason customers choose Cloudhelix for private cloud services is because we offer highly-performing and resilient infrastructure. This includes the latest servers, Pure Storage All-Flash Arrays, resilient Tier-1 transit providers, and so on. As a VMware Engineer, another primary responsibility is to monitor and maintain our compute and storage infrastructure to the highest possible standard.


Role Requirements:


  • VMware - Experience within a large-scale environment, with a high standard of vSphere knowledge (ideally including 6.7)
  • Backup & Disaster Recovery (ideally Veeam and/or Zerto)
  • Monitoring - e.g. Nagios / Zabbix / Solarwinds / PRTG
  • SAN storage arrays (ideally at least one of Pure, Dell EMC or Dell EqualLogic)
  • High level of written and spoken English
  • High standard of documentation



  • Linux Server Administration
  • Windows Server Administration
  • Scripting knowledge - e.g. Powershell / Python / Bash
  • Azure / AWS Public Cloud Administration
  • Network and Firewall Administration
  • Remote Datacenter Management



  • Confident self-starter. Able to learn quickly, use own initiative and be motivated to get the job done effectively
  • Strong analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Attention to detail
  • Excellent team player
  • Self-motivated to learn new technologies (evidence self-taught development)




Cloudhelix are an equal opportunities employer. For information on our Recruitment Privacy Policy, please refer to this link: 


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  • Location
    Edinburgh, Edinburgh, City of
  • Department
    UK - Technical
  • Employment Type