About the Company
Founded in 2016, Ekco is a global innovator in cloud solutions, working with customers and partners to deliver a comprehensive suite of end-to-end managed IT services via local teams located across a number of regional offices in the United Kingdom, Netherlands, and Ireland.
We help companies embrace the cloud revolution, transforming the way IT professionals operate by managing their systems and data securely. By leading their IT resilience, we guarantee peace of mind and the foundations to scale business with a fully managed support system.
Ekco is built on integrity and a personal approach with customers which offers a true partnership. Likewise, our team members enjoy a culture which promotes collaboration in a family friendly working environment, as well as supporting personal autonomy, self-development, and a commitment to our shared goal of delivering market leading IT services.
About the role
At Ekco our people and culture comes first, second to our customers! We have grown at a fast pace over the past year, and due to our continued expansion in 2021 we are now searching for a talented Desktop Support Engineer to join our London based team.
Responsibilities and Duties
Ekco provide managed cloud services, and our ability to provide responsive, agile, and above-all intelligent support is why our customers choose us above larger, slower-moving competitors. As a Desktop Support Engineer one of your primary responsibilities is to respond to customer support enquiries, tickets, and change requests.
Ideal Candidate Skills and Experience
Nice to have experience
STRICTLY NO RECRUITMENT AGENCIES REQUIRED
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